Buildouts & Relocations · Buffalo & Rochester

A dental office network planned before the drywall goes up.

IT setup for new dental offices, buildouts, and relocations in Buffalo and Rochester. We plan your network, cabling, Wi-Fi, operatory computers, imaging, phones, and printers with your contractor, so opening day is about patients, not missing network jacks.

  • Planned with your contractor
  • Cabling tested & documented
  • Ready on opening day

Project Types

New builds, relocations and expansions.

Office projects come in three main shapes, and each needs a slightly different plan. Choose yours below.

Starting from zero

A brand-new practice

Nothing exists yet: no server, no accounts, no practice software. We help you choose and order equipment, set up email and accounts, get your practice software installed with your vendor, and build everything to one standard from the start.

What's included

  • Equipment chosen and ordered
  • Email and staff accounts set up
  • Practice software installed with your vendor
  • Everything built to one standard
Timing is everything

A relocation

The practice is moving, usually with existing equipment and years of patient data. We plan the move so nothing is lost and no patient days are missed. Anything too old to be worth moving gets replaced as part of the project, not a month later.

The move plan

  1. FridayThe old office closes for the week.
  2. WeekendThe server and workstations move over.
  3. MondayThe new office opens with everything tested.
Growing your space

An expansion

Adding operatories, a second floor, or a new wing to an existing office. We extend what you already have and make sure your current systems can handle the extra load.

What's included

  • Cabling and network extended
  • New workstations and imaging added
  • Server capacity checked
  • Internet and backups checked for the extra load

In every case, it's written down. What will be installed where, who is responsible for each step, and what has to happen before the next trade can start. Contractors appreciate it, and it's the best way to avoid finding a missing network drop the week before opening.

Planning

Get IT into the plans early.

The most expensive IT problems in a new dental office are the ones built into the walls: a missing network drop behind the reception desk, no power or cooling in the network closet, a pano unit with nowhere to plug in its acquisition PC.

They're cheap to fix on paper and expensive to fix after the drywall is painted. That's why we work from your floor plan with your architect, contractor, and equipment dealer.

Buffalo IT Services engineer mapping out a dental office network plan on a whiteboard

What we mark up on your floor plan

Every network drop

Operatories, front desk, doctor's office, sterilization, lab, break room, and ceiling access points.

The network closet

Location, ventilation, dedicated power, and space for a rack.

Server, firewall and switches

Exactly where each piece of core equipment will sit.

Imaging equipment

Each location and what it needs: network, power, and a dedicated workstation.

Monitor and computer mounting

Planned for each operatory, including the patient-facing screen.

The internet line

Where the provider's line enters the building, and when it needs to be ordered.

Order internet service early.

It's the step most often left too late. Business lines can take weeks to install, so we flag it at the very start of your project.

Cabling & Network

Cabling, switches and Wi-Fi that will last.

The cabling goes in once and stays for the life of the office. Our structured cabling page explains how we install and document it.

  • Cat6 or Cat6a
  • Patch panel termination
  • Labeled at both ends
  • Every run tested before walls close

Once you're open, our network management service keeps it monitored and patched.

Built on top of the cabling

A business firewall

Separates the practice network from the internet, with secure remote access for staff and vendors.

Managed switches

Enough ports for every drop plus growth, with Power over Ethernet for access points and phones.

Separate networks

So a patient's phone never shares a network with your server.

PracticeImagingPhonesGuest Wi-Fi

Business Wi-Fi

Ceiling access points placed for coverage in every operatory, not one consumer router in a closet.

Structured cabling

The foundation everything else runs on.

Modern dental operatory with patient chair, delivery unit and treatment cabinetry
Operatories & Imaging

Operatory workstations and imaging.

Every operatory is a small IT installation: a computer, often mounted out of the way, one or two monitors including one the patient can see, a sensor, maybe an intraoral camera, and a keyboard and mouse that can stand up to disinfectant. We plan each one with the doctor and the equipment dealer, then build the computers to the same standard so any operatory works the same way.

Each workstation is set up with your practice management software, imaging software and bridges, sensor and camera drivers, antivirus, backups where needed, and the printers that room uses. For imaging equipment, we make sure the network drop, power and acquisition workstation are ready before the installer arrives. Our dental imaging IT support page covers this in more detail.

If you are moving from an existing office, we also plan how to move the server and data without losing a day. See our dental server migration process.

Phones & Printers

Phones, printers and the front desk.

The front desk is where a new office feels it first if something was missed. We plan it as carefully as the operatories.

Phones

We set up and manage VoIP phone systems for dental offices, so your phones work on opening day.

  • Network drops and Power over Ethernet for desk phones
  • A separate network for voice traffic
  • Call routing set up for the front desk
  • Number porting coordinated before you open
See our dental phone systems

Printers and scanners

Every device installed on the computers that use it.

Statements & claims printer Label & receipt printers Insurance card scanners Document scanners

Payment terminals & signature pads

Connected and tested at checkout.

Patient Wi-Fi

On its own network, with a password you can change easily.

Checklist

The opening-day IT checklist.

Before your first patient, we go through this list with your office manager, item by item.

Ready for opening day 0/10

After opening, your office moves onto our regular dental IT support.

Opening-day sign-off Completed with your office manager
  1. Internet

    Live, with the firewall in place and a backup connection if you have one.

  2. Network drops

    Every drop tested and labeled, and the patch panel matches the documentation.

  3. Wi-Fi

    Covers every room, with the practice and guest networks kept separate.

  4. Server & backups

    Running, monitored, and backing up, and a test restore has worked.

  5. Workstations

    Every one logs in, opens the practice software, and pulls up a test patient.

  6. Imaging

    Captures in every operatory, and images file to the right patient.

  7. Front desk devices

    Printers, scanners, signature pads, and payment terminals work from the computers that use them.

  8. Phones

    Ring at the right desks, and voicemail works.

  9. Staff logins

    Everyone has their login, with multi-factor authentication set up where it's used.

  10. Documentation

    You have a copy of the network documentation and know who to call.

Common Questions

New dental office IT FAQ.

Quick answers to what practices ask most when planning a new build, relocation, or expansion.

Planning a new office?

The earlier we see your floor plan, the fewer surprises on opening day.

(716) 463-5111

As soon as you have a floor plan, and before the walls are closed. Network drops, closet power and cooling, and equipment locations are cheap to change on paper and expensive afterward.

It depends on the equipment in the room. A computer, a phone, and any networked imaging device each need a connection, and we add spares for future equipment. We plan it room by room.

Yes. We coordinate with your architect, general contractor, electrician, and dental equipment dealer, so cabling, power, and equipment installs happen in the right order.

It depends on your practice software. Server-based systems such as Dentrix G-series, Eaglesoft, and Open Dental need one. Cloud-based systems don't, but you still need a reliable network, firewall, and backups for local files.

Yes. We plan the move of the server, workstations, and data so the old office can close on a Friday and the new one opens on Monday.

Ready to see what we can do for your business?

Schedule a free remote or on-site IT consult. Tell us about your business and the services you need – response times are typically under three hours.